Flinders University in Bedford Park, South Australia, is currently recruiting for a Senior Service Delivery Specialist to oversee Information and Digital Services (IDS) across its City Campus. This full-time role comes with a competitive salary ranging from $100,233 to $110,954 annually.
Key Responsibilities
- Lead and coordinate IT service support resources
- Ensure consistent and effective service delivery to students and staff
- Collaborate closely with City Campus Services and IDS leadership
- Adapt to evolving technology trends and needs
- Oversee strategic planning and stakeholder communication
Candidate Requirements
- Tertiary qualification in Information Technology or equivalent experience
- Broad understanding of ICT frameworks and change control processes
- Expertise in incident and problem management as well as risk management
- Experience with Windows and Mac endpoints, Microsoft 365, and audiovisual systems
- Strong communication and interpersonal skills to coordinate multiple teams without direct reports
Additional Information
IDS at Flinders University supports crucial university services including the Service Desk, simulation, event services, and information security. The university promotes a vibrant campus life, flexible working arrangements, generous superannuation, and excellent professional development opportunities.
Application Details
Applicants are required to submit a CV and a cover letter addressing the key responsibilities such as team coordination, strategic planning, and stakeholder communication. The deadline for applications is November 9, 2025.
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